Holiday Inn Martinsburg, an IHG Hotel

My brotĥer lives in Martinsburg and is nearing his end due to a fatal disease. Me and my family come often to this hotel, because it is close to his home. The visits with him can be upsetting somwtimes, but k owing im coming back to the same place where i am treated well helps alot. Sherry, in the bar remembers me everytime we come. That so means alot. She asks about my brother and my family, which is more important at a time like this than you know. I work in the Hotel business at a much larger scale, so i can only hope my lodge gives the same feeling to our guest as the Holiday Inn staff gives me and my family.

Check in was a matter of me showing my license and in less than a minute we had our key cards and were on our way. The staff was very friendly, and very helpful. Our room was very comfortable and exceptionally clean. Even when they came in to tidy up the next day, they did a great job and the room really looked good. I was very happy with our stay. I prefer a Holiday inn as I've never had a bad experience, this time was no exception!

Conveniently located near a variety of places to eat and stores. The parking lot is very well lit, I felt safe when having to take my dog out. Restaurant was bigger than I had pictured, we didn't get to eat there, but definitely will next time.

I loved the spa tub in my room it was fantastic, the staff was amazing and so friendly towards us during our stay. The pool was clean and a perfect temperature, I was provided towels and soaps along with “bubbles” for my spa tub. The room was very clean and being able to control the thermostat was a huge perk not many hotels offer. The bed was very comfortable and the blankets and sheets were extremely soft and plush. I have recommended this hotel to many friends and family and will continue to do so. My stay was exceptional it’s set the bar quite high for any hotel stays in the future.

Very comfortable bed, definitely best bed in a hotel I have ever slept in. Very clean. Staff very friendly especially Sammy who works in the restaurant where we had breakfast. Check in was really easy and also check out. Good location. Would recommend.